Effective Date: October 31, 2025
SpaceManager Closets (“SpaceManager,” “we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our design team, schedule appointments, or participate in our SMS/Text Messaging Program.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect information through our website, in-home design consultations, sales and installation processes, and communication programs.
a. Personal Information
- Name
- Home address
- Email address
- Phone number
- Project details and preferences
- Purchase history
- Billing details (processed via secure, PCI DSS–compliant third-party processors)
b. Home & Project Information
Collected for design and installation:
- Room measurements, photos, and floor plans
- Notes and project requirements
- Installation scheduling information
- Home access instructions (only as needed to complete the job)
c. Device & Usage Data
Collected automatically through our website.
d. SMS/Text Messaging Program Data
- Mobile number
- Message logs and delivery information
- Opt-in/opt-out status
e. Financing Information (Important Update)
SpaceManager Closets does NOT collect, receive, transmit, or store Social Security Numbers, dates of birth, income information, or any sensitive financial identifiers.
If you choose to apply for financing:
- You are redirected to a secure third-party financing provider’s website
- You enter all sensitive data directly into their system
- We only receive limited information back from the financing provider, such as:
- Approval or denial status
- Approved financing amount
- Contract or account ID required to proceed with your order
At no point does SpaceManager Closets access or store your SSN, DOB, income, bank information, or credit details.
2. How We Use Your Information
We use your information to:
- Provide design consultations, proposals, and installations
- Process and fulfill orders
- Communicate about scheduling, service updates, or project changes
- Send SMS messages with your consent
- Improve our website and customer experience
- Coordinate with installation teams and trade partners
- Receive status updates from financing partners necessary to proceed with your project
- Comply with legal and regulatory obligations
3. “Does Not Share” Statement
We do not share your mobile phone number, SMS consent, or opt-in status with any third parties for marketing purposes.
We only share your number with our approved messaging provider solely for delivering the messages you have chosen to receive.
4. How We Share Information
We may share limited information with:
- Service providers (hosting, payment processing, SMS platforms, design tools, IT support)
- Trade partners or subcontractors only as needed to complete your project
- Financing partners (limited to project-related status updates; no sensitive identifiers)
- Analytics providers
- Legal authorities when required
- Successor entities in a merger or sale
We do not sell personal information.
5. Third-Party Analytics & Remarketing
We use third-party analytics and advertising tools such as Google Analytics, Google Ads, and Meta Pixel to analyze website traffic and personalize advertising.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to improve website functionality, remember preferences, and provide a more personalized user experience.
7. SMS/Text Messaging Program
You may opt in through online forms, checkout pages, appointment scheduling, or by texting a keyword to our designated number.
8. Your Privacy Choices & Rights
You may request to update or correct personal information, opt out of marketing emails or SMS messages, or request deletion of personal data where applicable.
9. Security
We implement reasonable technical and administrative safeguards including encryption, access controls, and secure systems.
10. Children’s Privacy
Our website and services are intended for individuals 18 years or older. We do not knowingly collect information from children.
11. California Privacy Rights (CCPA/CPRA)
SpaceManager does not collect categories of sensitive personal information such as Social Security Numbers or dates of birth.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Revised versions will be posted with a new Effective Date.
13. Contact Us
SpaceManager Closets
Email: admin@spacemanager.com
Phone: +1 713-688-8808
Address: 10633 W Little York Rd. Ste 150 Houston TX 77041
