Updated Privacy Policy

Effective Date: October 31, 2025

SpaceManager Closets (“SpaceManager,” “we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our design team, schedule appointments, or participate in our SMS/Text Messaging Program.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information through our website, in-home design consultations, sales and installation processes, and communication programs.

a. Personal Information

• Name

• Home address

• Email address

• Phone number

• Project details and preferences

• Purchase history

• Billing details (processed via secure, PCI DSS–compliant third-party processors)

b. Home & Project Information

Collected for design and installation:

• Room measurements, photos, and floor plans

• Notes and project requirements

• Installation scheduling information

• Home access instructions (only as needed to complete the job)

c. Device & Usage Data

Collected automatically through our website.

d. SMS/Text Messaging Program Data

• Mobile number

• Message logs and delivery information

• Opt-in/opt-out status

e. Financing Information (Important Update)

SpaceManager Closets does NOT collect, receive, transmit, or store Social Security Numbers, dates of birth, income information, or any sensitive financial identifiers.

If you choose to apply for financing:

• You are redirected to a secure third-party financing provider’s website

• You enter all sensitive data directly into their system

• We only receive limited information back from the financing provider, such as:

  • Approval or denial status

  • Approved financing amount

  • Contract or account ID required to proceed with your order

At no point does SpaceManager Closets access or store your SSN, DOB, income, bank information, or credit details.

2. How We Use Your Information

We use your information to:

• Provide design consultations, proposals, and installations

• Process and fulfill orders

• Communicate about scheduling, service updates, or project changes

• Send SMS messages with your consent

• Improve our website and customer experience

• Coordinate with installation teams and trade partners

• Receive status updates from financing partners necessary to proceed with your project

• Comply with legal and regulatory obligations

3. “Does Not Share” Statement

We do not share your mobile phone number, SMS consent, or opt-in status with any third parties for marketing purposes.

We only share your number with our approved messaging provider solely for delivering the messages you have chosen to receive.

4. How We Share Information

We may share limited information with:

• Service providers (hosting, payment processing, SMS platforms, design tools, IT support)

• Trade partners or subcontractors only as needed to complete your project

• Financing partners (limited to project-related status updates; no sensitive identifiers)

• Analytics providers

• Legal authorities when required

• Successor entities in a merger or sale

We do not sell personal information.

5. Third-Party Analytics & Remarketing

We use third-party analytics and advertising tools—such as Google Analytics, Google Ads, and Meta Pixel—to analyze website traffic and personalize advertising.

These partners may:

• Set cookies, tags, or pixels

• Collect general usage data

• Provide insight on customer demographic and interest trends

You may opt out of:

• Google Analytics using the Google Analytics Opt-Out Browser Add-On

• Google Ads personalized ads via Google Ad Settings

• Meta ads via https://www.facebook.com/adpreferences

We do not combine analytics data with sensitive financial information.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality

• Remember preferences

• Provide a more personalized user experience

You may disable cookies in your browser, but certain features may not function properly.

7. SMS/Text Messaging Program

Opt-In Process

You may opt in through online forms, checkout pages, appointment scheduling, or by texting a keyword to our designated number.

Opt-Out Process

• Text STOP to unsubscribe

• Or email admin@spacemanager.com with “STOP” in the subject line
  You will receive a one-time confirmation message.

Message Frequency & Costs

• Frequency varies based on your interactions

• Carrier message and data rates may apply

Retention & Security

Your SMS data is retained only as needed to maintain compliance and honor opt-in/opt-out requests.

8. Your Privacy Choices & Rights

You may request to:

• Update or correct personal information

• Opt out of marketing emails or SMS messages

• Request deletion of personal data (subject to legal retention requirements)

• Disable cookies or adjust browser privacy settings

9. Security

We implement reasonable technical and administrative safeguards, including encryption, access controls, and secure systems.

SpaceManager Closets does not store sensitive personal identifiers such as SSNs or DOBs.

10. Children’s Privacy

Our website and services are intended for individuals 18 years or older.
We do not knowingly collect information from children.

11. California Privacy Rights (CCPA/CPRA)

Updated to reflect:
SpaceManager does not collect categories of sensitive personal information such as SSNs or DOBs.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Revised versions will be posted with a new “Effective Date.”

13. Contact Us

SpaceManager Closets
Email: admin@spacemanager.com
Phone: +1 713-688-8808
Address: 10633 W Little York Rd. Ste 150 Houston TX 77041